Refund and cancellation policy
Draft for legal and owner approval before public launch. Updated: 2026-10-18-free-launch-review
Platform operator
Ruwadna (روادنا) is a platform operated by MBM Tech, the operating/trading name of mariam bint mansour For Information Technology Network Services. The legal operator is a Sole Establishment holding Professional licence 1660848 issued by the Dubai Department of Economy and Tourism (DET), expiring 12 October 2027. Business location: Dubai, United Arab Emirates. Support and privacy contact: ruwadna@gmail.com. Ruwadna is not a separately registered legal entity. These business details are supplied and approved for publication by the owner; the remaining policy text is pending final approval.
No live charges
Payments and paid checkout are disabled. Displayed paid plans do not initiate billing, recurring charges or a paid contract. Never send card details in messages or verification documents. Free membership does not require a payment method.
Cancellation and future purchases
You may request closure of a free account in Settings. No paid subscription cancellation or refund is processed while payments are disabled. Before any paid launch, the operator must publish and obtain acceptance of prices, taxes, billing intervals, renewal and cancellation rules, refund eligibility, time limits and verified billing contact, subject to applicable mandatory rights. Agreements between members are separate from platform subscriptions.